Click here to be enlightened: digital learning

There seems little mileage in working to promote retention of learning in a context where retention of those doing the learning is not also equally valued. We may, whether employees are willing or not, seek to capture as much of their knowledge as possible in KM systems, intranets, group forums and a million other co-opted platforms, but it is not knowledge alone that delivers performance. Other elements need to come into play, not least reward and recognition systems that are fully informed by the motivations of those that they would reward. There is little benefit in ensuring that the learning stays in their heads (and their actions and behaviours) unless their heads stay in the building.

There seems little mileage in working to promote retention of learning in a context where retention of those doing the learning is not also equally valued. We may, whether employees are willing or not, seek to capture as much of their knowledge as possible in KM systems, intranets, group forums and a million other co-opted platforms, but it is not knowledge alone that delivers performance. Other elements need to come into play, not least reward and recognition systems that are fully informed by the motivations of those that they would reward. There is little benefit in ensuring that the learning stays in their heads (and their actions and behaviours) unless their heads stay in the building.

Networks, not circles: Social #HR

Somehow, I can’t bring myself to agree that the intention of the idea of ‘the hive mind’ was for someone to be the Queen Bee while the workers disseminate their wisdom for them in a constant low drone …

Somehow, I can’t bring myself to agree that the intention of the idea of ‘the hive mind’ was for someone to be the Queen Bee while the workers disseminate their wisdom for them in a constant low drone …

Data and Soft Skills: running the gamut of emotions on a scale of 1 to 5?

‘Digitising the carpet’ – thinking of text as something electronic, although that may be a large part of the reality of internal communication in many organisations – can also digitise our tendency to sweep things under it. One of the reasons that inaccurate assumptions (including, of course, ‘the merger will go smoothly’) go unchallenged is that opinions go unsurfaced, or that varying points of view are not given opportunities to be voiced. Am I the only person sufficiently paranoid to think that the adoption of ‘sentiment analysis’ might, in itself, be somewhat inhibiting: “your emails and intranet postings will be analysed to identify your feelings and emotions” is a sentence that might make quite a number of people feel inclined to step away from the keyboard.

‘Digitising the carpet’ – thinking of text as something electronic, although that may be a large part of the reality of internal communication in many organisations – can also digitise our tendency to sweep things under it. One of the reasons that inaccurate assumptions (including, of course, ‘the merger will go smoothly’) go unchallenged is that opinions go unsurfaced, or that varying points of view are not given opportunities to be voiced. Am I the only person sufficiently paranoid to think that the adoption of ‘sentiment analysis’ might, in itself, be somewhat inhibiting: “your emails and intranet postings will be analysed to identify your feelings and emotions” is a sentence that might make quite a number of people feel inclined to step away from the keyboard.

Social Media: corporations don’t have feelings

While organisations spend much time fretting over their corporate voice and brand positioning, social media are conversational places where our audiences expect us to speak like individuals – and like people. Should organisations maintain corporate and individual accounts, to enable messages to be posted in places where the most appropriate voice can be used.

While organisations spend much time fretting over their corporate voice and brand positioning, social media are conversational places where our audiences expect us to speak like individuals – and like people. Should organisations maintain corporate and individual accounts, to enable messages to be posted in places where the most appropriate voice can be used.

Digital HR: In Olden Days A Glimpse of Stocking …

How well we are handling the impact of social media? It’s a point that Mervyn Dinnen touches on in a blog post, Social Media, Judging Others and The 5 Year Rule. Social media, as people have pointed out, redraw the line between public and private. Not all of the impacts of this are instant headlines grabbers. … Continue reading “Digital HR: In Olden Days A Glimpse of Stocking …”