Why failure is your best tool on the path to success

Whatever we do in life, failure is usually high on our list of fears – but when it comes to success in business…

Whatever we do in life, failure is usually high on our list of fears – but when it comes to success in business…

How to successfully implement cultural change

Making a significant and lasting change in any organisation that successfully adapts the way that things are done requires far more than a training session and a to-do list – it means defining shared goals, creating a shared pathway towards those goals, and the whole workforce walking that path together, guiding each other through each … Continue reading “How to successfully implement cultural change”

Are you conscious of your unconscious bias?

However much we tell ourselves that we are unbiased and progressive, we all have unconscious bias – and it’s up to us how much we let that influence our leadership. The very definition of unconscious bias is that it’s a bias we aren’t even aware we have. Our upbringing, background, cultural environment, the social circles … Continue reading “Are you conscious of your unconscious bias?”

The antidote to a toxic culture is better behaviour

[fusion_text] They say culture eats strategy for breakfast, and they may have a point. But, like breakfast, culture has ingredients: the behaviours that create the atmosphere and patterns that everyone works within. Think for a moment about your morning muesli, and contemplate that old adage – “One bad apple…” It seems the staff at Business … Continue reading “The antidote to a toxic culture is better behaviour”

Feeling useful is not a luxury

[fusion_text]It’s not every day that a high-profile professional dismisses their own abilities, makes the news by resigning, acknowledges that privilege is a complex issue, and makes an important point about our relationship with work – but that’s just what Lucy Kellaway, the FT’s award-winning management columnist and journalist, has just done with the announcement that … Continue reading “Feeling useful is not a luxury”

Five ways to reduce stress in your business

According to statistics released by HSE, in 2015/16, stress accounted for 37% of all work related ill health cases and 45% of all working days lost due to ill health. Stress in the workplace is a real threat to businesses, and a real concern for all business leaders. What can you do to support your … Continue reading “Five ways to reduce stress in your business”

Becoming customer-centric: a question of culture

[fusion_text] When we talk about ‘customer-centric organisations’, what do we actually mean? And how do we recognise one when we see one? Let me give you a very simple example. Recently, an ASK colleague was travelling to London by train for an evening appointment on a very tight timescale. All was proceeding smoothly until their … Continue reading “Becoming customer-centric: a question of culture”

Fighting Talk

The following is an opinion on British Management. “Short Sighted, Short-Termists, or Long-Term, Growth Visionaries”. If the first couple of words hadn’t given an indication that further language with a hint of ‘step into the executive car park and say that again, would you?’ might be about to follow, here are more words from the same source …

The following is an opinion on British Management. “Short Sighted, Short-Termists, or Long-Term, Growth Visionaries”. If the first couple of words hadn’t given an indication that further language with a hint of ‘step into the executive car park and say that again, would you?’ might be about to follow, here are more words from the same source …