What makes the grunts disgruntled? Distrust.

One of the long-standing conundrums of life in the workplace is the gap that exists between managers’ perceptions and those of their employees. Some middle-managers also find themselves having to act as buffers between a ‘bad boss’ and the staff who report to them. Middle-managers may not be natural born tailwaggers, but they do share something with puppies: treat them badly for long enough and they’ll stop loving or respecting you.