Data and Soft Skills: running the gamut of emotions on a scale of 1 to 5?

‘Digitising the carpet’ – thinking of text as something electronic, although that may be a large part of the reality of internal communication in many organisations – can also digitise our tendency to sweep things under it. One of the reasons that inaccurate assumptions (including, of course, ‘the merger will go smoothly’) go unchallenged is that opinions go unsurfaced, or that varying points of view are not given opportunities to be voiced. Am I the only person sufficiently paranoid to think that the adoption of ‘sentiment analysis’ might, in itself, be somewhat inhibiting: “your emails and intranet postings will be analysed to identify your feelings and emotions” is a sentence that might make quite a number of people feel inclined to step away from the keyboard.