Your working day, if it is typical, may well provide you with several reminders that time and cost are critical factors to manage. To be profitable, we must be competitive; to be competitive, we must constantly monitor costs and timescales. But do you occasionally hear a distant high-pitched tinkling noise that you’re fairly sure isn’t just an unattended mobile phone? It might be a triangle.
Banging a drum for quality (and time and cost)
26 November 2009











